Privacy Policy

Effective Date: October 2026

SteelPantry respects your privacy. This Privacy Policy explains how personal information may be collected, used, and shared when you visit or shop through www.steelpantry.us.

Information We Collect

Depending on how you use our website, we may collect:

• Name and contact details.

• Email address and telephone number.

• Billing and shipping addresses.

• Order history and transaction details.

• Information submitted through customer support.

• Browser, device, and website activity information.

• Cookie and similar technology data, where applicable.

How We Use Your Information

We may use collected information to:

• Process payments and prepare orders.

• Arrange shipping and delivery.

• Send order confirmations and shipment updates.

• Respond to customer questions and return requests.

• Improve website functionality and the shopping experience.

• Identify potentially fraudulent or unauthorized activity.

• Maintain business records and comply with applicable laws.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to maintain shopping-cart functions, remember preferences, understand visitor activity, and evaluate website performance.

You may be able to manage certain cookie settings through your browser or available website controls. Disabling some cookies may affect website functionality.

Payment Information

Payments are processed through third-party payment providers and handled according to their applicable security practices and policies.

SteelPantry does not store complete credit or debit card numbers on its own website systems.

Sharing of Information

We may share information with service providers that help operate our store, including payment processors, shipping carriers, fulfillment providers, website hosting services, analytics providers, and customer support services.

Information may also be disclosed when required by law or reasonably necessary to protect our customers, business, or legal rights.

We do not sell personal information as part of our ordinary business operations.

Data Protection and Retention

We use reasonable safeguards intended to protect personal information. However, no electronic transmission or storage method can be guaranteed to be completely secure.

Information may be retained as necessary to fulfill orders, provide customer support, maintain records, resolve disputes, and satisfy applicable legal obligations.

Your Privacy Choices

Depending on applicable law and your location, you may have rights to request access to, correction of, or deletion of certain personal information.

To submit a privacy request, contact us using the details below. We may need to verify your identity before processing certain requests.

Contact Information

SteelPantry

Website: www.steelpantry.us
Email: sales@steelpantry.us
Phone: +1 (302) 482-8820
Address: 1201 N Market St, Wilmington, DE 19801, United States
Service Hours: Monday–Friday, 9:00 AM–6:00 PM (ET)